Crew member
Full time • Fazolis
Benefits:
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
At Fazoli's we are looking for dynamic, responsible and service-oriented people to join our restaurant team. Our mission is to improve the lives of the people we touch through positive experiences, warm service, and a collaborative work environment.
The General Employee's main objective is to provide an efficient and friendly service, ensuring that each customer enjoys a satisfactory experience. This position is actively involved in customer service, payment processing, order delivery, and maintaining the restaurant's cleanliness and organization standards.
Position summary
The person in this role manages and processes payments at the cash register, dispatches orders in the salon and/or service from the vehicle, supports in general cleaning tasks and maintains high standards of service at all times. They must demonstrate agility, precision and a positive attitude, working efficiently in a dynamic environment.
Main responsibilities
- Execute the collection process in an agile, fast and efficient manner.
- Dispatch orders ensuring accuracy and quality of service.
- Keep the materials and products of the work area stocked.
- Know the menu and prices to properly guide the customer.
- Promote offers and maximize sales opportunities.
- Keeping the area clean and tidy, collaborating in the general cleanliness of the restaurant.
- Thank customers for their visit and invite them to return.
Required knowledge and skills
- Customer service focused on satisfaction and effective communication.
- Basic sales techniques and the ability to have a positive influence.
- Basic mathematical skills for cash handling.
- Excellent verbal communication and listening skills.
- Organization and simultaneous management of multiple tasks.
- Speed and efficiency to work under pressure.
- Initiative to propose improvements and good practices.
- Teamwork and camaraderie.
- Flexibility for rotating schedules, including evenings, weekends, and holidays.
- Diplomacy, empathy and courtesy in dealing with customers and colleagues.
- Good personal presentation and adherence to dress code.
- Integrity and compliance with the company's internal rules.
- Ability to engage in moderate physical activity, such as lifting and standing for long periods of time.
We offer
- Medical plan (full-time employees once the probationary period is completed, contribution up to 80%).
- 401K (full-time employees after probationary period)
- Vacation Leave
- Sick Leave
- Christmas Bonus
- Growth Opportunities
- Weekly Direct Deposit Payments
- Uniforms
- Stability
Fazoli's is an equal opportunity employer that values diversity as the basis for building a strong and successful team.
If you are looking for stability, professional growth and the opportunity to be part of a team committed to excellence in service, we invite you to apply.
PHYSICAL DEMANDS:
Physical Demands Lifting/Carrying
N/A (Not applicable) The activity is not applicable to this occupation.
OR (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (more than 5.5 h/day)
Physical Demands Lifting/Carrying
N/A (Not applicable) The activity is not applicable to this occupation.
OR (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (more than 5.5 h/day)
- 10 lbs or less- F
- 11-20 lbs- F
- 21-50 lbs- OR
- 51-100 lbs- OR
- Over 100 lbs- N/A
- Stand - C
- Walk-C
- Sit-O
- Deliver food outside the restaurant (Servi-Carro)- F
- Over-the-shoulder reach- F
- Climb stairs (Max. 10 feet)- OR
- Squatting or kneeling- OR
- Bend Or
Push/pull
- 12 lbs or less- OR
- 13-25 lbs- OR
- 26-40 lbs- N/A
- 41-100 lbs- N/A
WORK ENVIRONMENT: Restaurant
The Company has revised this job description to ensure that essential duties and basic duties have been included. Its purpose is to provide guidelines for the employee's job expectations and ability to perform the position described. It is not intended to be construed as an exhaustive list of all roles, responsibilities, skills, and abilities. Supervisors may assign additional roles and requirements as they deem appropriate. This document does not represent an employment contract, and the Company reserves the right to change this job description and/or assign tasks to be performed by the employee, as the Company deems appropriate.
The Company has revised this job description to ensure that essential duties and basic duties have been included. Its purpose is to provide guidelines for the employee's job expectations and ability to perform the position described. It is not intended to be construed as an exhaustive list of all roles, responsibilities, skills, and abilities. Supervisors may assign additional roles and requirements as they deem appropriate. This document does not represent an employment contract, and the Company reserves the right to change this job description and/or assign tasks to be performed by the employee, as the Company deems appropriate.
Compensation: $12.00 per hour
LORO GROUP es una familia de restaurantes de comida rápida y casuales basada en Bayamón, Puerto Rico.
Nuestras marcas incluyen La Parrilla Argentina, Caminito Restaurante Argentino, Texas Roadhouse y Fazoli’s.
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Salarios competitivos y aumentos salariales
ICA (7,65 % del salario bruto e incentivos) FUTA (.6% hasta salarios de $ 7K) SUTA (3% hasta 7K salarios) Seguro de discapacidad (.30 hasta 9K salarios) Compensación de los trabajadores (2.70% de los salarios brutos e incentivos) Bono anual de vacaciones
Tiempo libre acumulado
Usted acumulará vacaciones y tiempo de enfermedad pagado según lo establecido por el Departamento de Trabajo de Puerto Rico Licencia de maternidad
Seguro de Salud
MCS (dental, visión, farmacia, médico mayor, seguro de vida)
401K
y la coincidencia del empleador aplicable después de 9 meses (a discutir con nuestro proveedor)
100% de descuento en comidas
para empleados durante los días laborables de un menú designado para empleados.